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DPO/PayGate Terms and Conditions

DPO/PayGate Terms and Conditions

1. Detailed description of goods and/or services
Beluga Marketing (Pty) Ltd is a business in the hospitality industry that provides corporate hospitality services.

2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 1 days and delivery confirmed by way email.

3. Export restriction (Optional)
The offering on this website is available to South African clients only.

4. Return and Refunds policy
The provision of goods and services by Beluga Marketing (Pty) is subject to availability. In cases of unavailability, Beluga Marketing (Pty) will refund the client
in full within 30 days. Cancellation of orders by the client will attract a 100% cancellation fee.

5. Customer Privacy policy
Beluga Marketing (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

To view Beluga Marketing (Pty) Ltd's privacy policy, visit the following link: https://belugahospitality.co.za/privacy-policy/

6. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Beluga Marketing (Pty) Ltd bank account, the details of which will be provided on request.

7. Card acquiring and security
Card transactions will be acquired for Beluga Marketing (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details
Customer details will be stored by Beluga Marketing (Pty) Ltd separately from card details which are entered by the client on DPO PayGate’s secure site. For more details on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility
Beluga Marketing (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile
This website is governed by the laws of South Africa and Beluga Marketing (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation
Beluga Marketing (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company Information
This website is run by Beluga Marketing (Pty) Ltd based in South Africa trading as Beluga Hospitality and with registration number 2010/019527/07 and two directors.

14. Beluga Hospitality's contact details
Company Physical Address: 1st Floor Mariendahl House, Newlands On Main, Main Road, Newlands, Cape Town, 7700
Email: dudley@belugahospitality.co.za
Telephone: +27 (0)82 990 3579

Beluga Hospitality